We offer worldwide shipping to ensure your order arrives smoothly and promptly.
-
Processing Time: Orders are processed within 1–3 business days. You will receive a tracking link via email once shipped.
-
Delivery Times:
-
Domestic (China): 2–5 business days
-
International: 7–14 business days (depending on destination and customs clearance)
-
-
Rates & Duties: Shipping costs are calculated at checkout. International orders may be subject to local customs duties or taxes, which are the responsibility of the recipient.
-
Special Destinations: If your country is not listed at checkout, please reach out to us for assistance.
-
Important Note: Please verify your shipping address before placing an order. We cannot be held responsible for lost packages due to incorrect address details provided by the customer.
For further assistance with your shipment, feel free to contact us at wavenofficial2026@gmail.com.
We accept returns within 15 days of delivery. Items must be unworn, unwashed, and have all original tags attached.
-
No Cash Refunds: We do not offer cash refunds.
-
Exchanges & Store Credit: You can exchange your item for a different size/style (paying or receiving the price difference), or receive Store Credit (Gift Card) equal to your item’s value.
-
Non-Returnable Items: Sale items, gift cards, and custom orders cannot be returned.
-
How to Request: Email wavenofficial2026@gmail.com with your Order Number and reason for return.
-
Return Shipping: Customers cover return shipping fees, unless the item received was incorrect or defective.
Please refer to the Detailed Size Guide on each product page for exact measurements. If you are between sizes, we recommend sizing up for a relaxed fit or contacting our Live Customer Service for assistance.
